Conceptus, the Sales Connection market research division, provides a flexible resource for telephone research projects. We can conceive a research programme and manage it on your behalf, or we can supplement your in-house capabilities. Similarly, we can conduct qualitative interviews, quantitative data gathering and discreet campaigns such as mystery shopping and lost business clarification. Careful planning ensures that data collected is structured in a format to allow for meaningful analysis.

Significantly, our ability to present ourselves appropriately is reflected in the high rates of interviewee participation that we consistently achieve.